MULTI-LINGUAL CALL CENTERS

How much more effective could your organization become if you provided phone support service in limited-English customers’ languages? Those few who do get the lion’s share of revenue demonstrating that they welcome limited-English speakers’ business.

(Are you aware that around 42 million US Latinos speak Spanish at home? And a huge percentage are not comfortable in Business English. Many Asian and other-language natives are even less comfortable, making the need to serve them even greater).

Auerbach International is pleased to offer you our professional Call Center with both English and Multi-lingual Agents. With almost 20 years’ experience, most of our agents are bilingual in neutral-accented English/Spanish in both directions, and provide an elevated level of responsiveness that most overseas-based centers cannot offer …. at very competitive rates and a focus on your revenue generation and revenue retention.

For non-Spanish callers, our call center agents will immediately bring in our Over the Phone Interpreters who speak at least 99 other languages so they can make your customers feel equally cared for.

Our agents’ capabilities

Our Call Center agents, with everyone totally vetted and confidential:

can simply take messages to pass on;
offer Chat and Social Media services if desired;
can provide true customer service such as answering questions, editing address information, or providing instructions based on scripts or scenarios you provide;
operate during US business hours in all time zones, evenings, weekends or full 24/7 as you prefer;
scale up or scale down as your needs change;
are extremely familiar with US culture … from music to movies and sports; and
tailor solutions in whatever way works best for you.

Sample sectors we serve

E-commerce; housewares; nutrition; health, beauty and fitness; legal; banking and financial; education; real estate; nonprofits … from donor acquisition to donor support; among others.

Our mission

As with all other parts of our business, our Call Center focuses on a select group of clients who seek quality, precision, accuracy and clearly communicating your value … in any language.

To learn more…

To help us learn about your needs, please email or call us for a free consultation.

Machine Translation Mis-translations

ORIGINAL ENGLISH

The Global Sales Incentive Program is completely discretionary and “Company” retains its right to administer the Plans in its sole discretion, including the right to alter, amend, modify, or discontinue at any time without obligation to make an award, unless otherwise specifically required by local law, for any reason, including but not limited to the following:

Machine translation into German:

Das Global Sales Incentive Program ist vollständig diskretionär und das Unternehmen behält sich das Recht vor, die Pläne nach eigenem Ermessen zu verwalten, einschließlich des Rechts, jederzeit ohne Verpflichtung zur Vergabe einer Prämie zu ändern, zu ergänzen, zu modifizieren oder einzustellen, sofern nicht ausdrücklich etwas anderes von lokal gefordert wird Gesetz, aus irgendeinem Grund, einschließlich, aber nicht beschränkt auf die folgenden:

Back translation of MT German into English:

The Global Sales Incentive Program is entirely discretionary and the Company reserves the right to administer the plans at its sole discretion, including the right to change, add, modify or discontinue at any time without obligation to award any award, except as expressly provided otherwise required by local law, for any reason, including but not limited to the following:

Far better Human editing into German:

Das Globale Anreizvergütungsprogramm ist vollständig dem eigenen Ermessen des Unternehmens anheimgestellt und “Company” behält sich das Recht vor, die Pläne nach eigenem Ermessen zu verwalten, einschließlich des Rechts, jederzeit ohne Verpflichtung zur Vergabe einer Prämie zu ändern, zu ergänzen, zu modifizieren oder einzustellen, sofern nicht ausdrücklich durch lokale Gesetzgebung vorgeschrieben, aus beliebigen Gründen, einschließlich, aber nicht beschränkt auf des Folgenden:

Machine translation into French:

Le programme mondial d’incitation à la vente est entièrement discrétionnaire et “Company” conserve son droit d’administrer les plans à sa seule discrétion, y compris le droit de modifier, d’amender, de modifier ou d’interrompre à tout moment sans obligation d’attribuer une récompense, sauf exigence contraire spécifique par les autorités locales. loi, pour quelque raison que ce soit, y compris, mais sans s’y limiter, ce qui suit:

Back translation of MT French into English:

The Global Sales Incentive Program is entirely discretionary and “Company” retains its right to administer the Plans in its sole discretion, including the right to modify, amend, modify or discontinue at any time without obligation to award a reward, unless specifically required otherwise by local authorities. law, for any reason, including but not limited to the following:

Far better Human editing into French:

Le plan mondial des primes exceptionnelles est entièrement discrétionnaire et Société conserve son droit d’administrer les plans à sa seule discrétion, y compris le droit d’altérer, d’amender, de modifier ou d’interrompre à tout moment sans obligation afin de faire une attribution, à moins que cela ne soit spécifiquement requis par la loi locale, pour toute raison, y compris, mais sans se limiter aux raisons suivantes: